Last update: May 2024.

Privacy Policy

A ALPIS COSMETICS LTDA, private law, Headquartered at Anne Frank Street 2979, registered with CNPJ/MF under the (“01.117.466/0001-34”) It takes your privacy seriously and ensures the security and data protection of all your customers, partner, suppliers and users ("Users" or "You") do site “http://ramelk.com.br/ ”and any other site, Store, application operated by the shopkeeper (designated here, simply, "Store").

This Privacy Policy ("Privacy Policy") It is intended to inform you about how we use and disclose information collected in your visits to our store and in messages we exchange with you (“Communications”).

When accessing the store, Send communications or provide any type of personal data, You declare to be aware and according to this privacy policy, Which describes the purposes and ways of processing your personal data that you make available in the store.

This privacy policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise in relation to the personal data dealt with by us. If you have any questions about the use of personal data, Contact financeiro@alpiscosmeticos.com.br.

Besides that, Privacy policy does not apply to any applications, products, services, website or social media resources of third parties that can be offered or accessed through the store. Access to these links will make you leave the store and can result in collecting or sharing information about you by third parties. We do not control, we endorse or make any representations about these third party sites or their privacy practices, that can be different from our. We recommend that you revise the privacy policy of any site you interact before you allow the collection and use of your personal data.

If you send us personal data regarding other individuals, You declare the competence to do so and declare that you have obtained the consent necessary to authorize the use of such information under this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

“Personal data” means any information that, directly or indirectly, Identify or can identify a natural person, for example, name, CPF, date of birth, IP address, among others;

“Sensitive personal data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, union affiliation or religious organization, philosophical or political, data regarding health or sex life, genetic or biometric;

“Personal data processing” means any operation performed under personal data, through automatic means or not, such as the collection, recording, organization, structuring, storage, adaptation or change, recovery, consultation, use, DISCLOSURE FOR TRANSMISSION, dissemination or, alternatively, availability, harmonization or association, restriction, elimination or destruction. It is also considered any other operation any other operation provided for in the terms of applicable legislation;

“Data Protection Laws” means all legal provisions that regulate personal data processing, including, but without limiting itself, of lei nº 13.709/18, General Personal Data Protection Law (“LGPD”).

Use of Personal Data

We collect and use personal data to manage your relationship with us and better serve it when you are purchasing products and/or services in the store, customizing and improving your experience. Examples of how we use data include:

Enable you to get products and/or services in the store;

To confirm or correct the information we have about you;

To send information that we believe to be in your interest;

To customize your store usage experience;

To customize the sending of advertising to you, based on your interest in our store; e

To contact us by a telephone number and/or email address provided. We can contact you personally, by voice message, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is able to receive, under the law and for reasonable commercial purposes.

Besides that, the personal data provided can also be used in the way we deem necessary or adequate: (a) In accordance with data protection laws; (b) to meet the requirements of judicial process; (c) to comply with court decision, regulatory decision or decision of competent authorities, including authorities outside the country of residence; (d) To protect our operations; (e) to protect rights, privacy, our security, yours or third parties; (f) To detect and prevent fraud; (g) allow us to use available actions or limit damage that we will suffer; (h) other modes allowed by law.

Our store is not intended for people with less than 18 (EIGHTEEN) Years and we ask that such people do not provide us with any personal data

NO SUPPLY OF PERSONAL DATA

You are not required to share the personal data we request, however, If you choose not to share them, In some cases, We will not be able to provide you with full access to the store, some specialized resources or be able to provide the necessary assistance or, still, enable the delivery of the product or provide the service hired by you.

Collected data

The general public can browse the store without the need for any registration and sending personal data. However, Some of the store features may depend on registration and sending personal data such as completing the purchase/hiring of the service and/or enable the delivery of the product/provision of the service by us.

In contact the store, We can collect:

Contact data. Name, surname, phone number, city, State and Email Address; e

Information you send. Information you send via form (doubts, complaints, suggestions, criticism, praise etc.).

In General Navigation at the store, We can collect:

Location data. Geolocation data when you access the store;

Preferences. Information about your preferences and interests in relation to products/services (When you tell us what they are or when we deduce them from what we know about you);

Shop navigation data. Information about your visits and activities in the store, including content (and any ads) with which you view and interact, browser information and device you are using, Your IP Address, your location, The website address from which you arrived. Some of this information is collected using our automatic data collection tools, including cookies, Web Beacons and Web links incorporated. To know more, Read how we use automatic data collection tools in the item 7 below;

Anonymous or aggregate data. Anonymous answers for research or anonymous and aggregate information on how the store is enjoyed. During our operations, in certain cases, We apply a process of deidentification or pseudoNimization to your data so that it is reasonably unlikely that you identify you through the use of this data with the available technology; e

Other information we can collect. Other information that does not specifically reveal your identity or that are not directly related to an individual, such as browser and device information; Shop Use Data; and information collected through cookies, pixel tags and other technologies.

At least that you tell you in some free form completed by you, We do not collect sensitive personal data.

Personal data sharing with third parties

We can share your personal data:

With the(s) enterprise(s) partner(s) that you select or choose to send your data, doubts, questions etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, to Argentina, in Brazil or in other global places, including servers for approval and production, and providers of dice hosting and storage, fraud management, customer support, sales on our behalf, requests, Content Customization, Advertising and Marketing activities (including digital and personalized advertising) and TI service, for example;

With third parties, in order to help us manage the store; e

With third parties, If any reorganization occurs, fusion, sale, joint venture, assignment, transmission or transfer of all or part of our company, active or capital (including those related to bankruptcy or similar processes).

International data transfers

Personal data and information from other natures collected by us can be transferred or accessed by entities belonging to the corporate group of partner companies worldwide according to this privacy policy.

Form of automatic personal data collection

When you visit the store, It can store or recover information in your browser, whether in the form of cookies and other similar technologies. This information can be about you, your preferences or your device and are mainly used for the store to work as you expect. Information usually does not identify it directly, But they can offer a more personalized internet experience.

According to this privacy policy, we and our outsourced service providers we can collect your personal data in various ways, including, between others:

Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, like the type of computer, screen resolution, Name and version of the operating system, Model and manufacturer of the device, language, type and version of the internet browser that is using. We can use this information to ensure that the store works properly.

Use of cookies: Cookies allow information collection such as browser type, The time spent in the store, The pages visited, Language preferences, and other anonymous traffic data. We and our service providers we can use this information to, among others, Customize your experience when using the store, as well as to direct advertising to you, According to your interests. We also collect statistical information on the use of the store for continuous improvement of our design and functionality.

If you do not want your information to be collected through cookies, You can configure cookies in the menu “options” or “preferences” from your browser. In the links below you will find more details on how to adjust the cookies preferences of the most popular internet browsers:

Google Chrome

Mozilla Firefox

Safari

Internet Explorer

Microsoft Edge

Opera

If you want to know a little more about advertising and remarketing cookies, that serve to direct advertising depending on the interests of each user and the number of visits you have done on our site and their search on the internet, visit:

Facebook

Google

Bing

Use of pixel tags and other similar technologies: Pixel tags (also known as invisible web beacons and gifs) can be used to track stocks of users of the store (including email recipients), Measure the success of our marketing campaigns and collect statistical data on store use and response rates. In case of active ad customization in tools like Facebook, Google ou Bing, The information can be used to show ads in your services. In case you do not want to be tracked can ask each of the services:

Facebook

Google

Bing

We can hire behavioral advertising companies, To get reports on store ads across the internet. For this, These companies use cookies, pixel tags and other technologies to collect information about their use, or about the use of other users, of our store and from third party website. We are not responsible for pixel tags, cookies and other similar technologies used by third parties. You can configure your preferences on your browser menu. Be aware that if you change your computer or browser, or use multiple computers or browsers, You will need to repeat this process for each computer and each browser.

USER RIGHTS

You can, at any time, require: (i) confirmation that your personal data is being treated; (ii) access to your personal data; (iii) Incomplete data corrections, inaccurate or outdated; (iv) anonymization, Blocking or eliminating unnecessary data, excessive or treated in non -compliance with the provisions of law; (v) personal data portability to another service provider, as long as this does not affect our industrial and commercial secrets; (vi) elimination of personal data treated with your consent, to the extent of the permitted by law; (vii) information about the entities to which your personal data has been shared; (viii) information about the possibility of not providing consent and the consequences of the negative; e (ix) Revocation of consent. Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that the sharing of personal data is only done with your holder.

You must keep in mind that, in certain cases (for example, Due to legal requirements), your request may not be immediately satisfied, beyond that we may not be able to serve you due to compliance with legal obligations.

Personal data security

We seek to adopt the technical and organizational measures provided by the appropriate data protection laws to protect personal data in our organization. Unfortunately, No transmission or data storage system is guaranteed to be 100% insurance. If you have reason to believe that your interaction with us has ceased to be safe (for example, if you believe that the safety of any of your accounts has been compromised), Please notify us immediately.

Hypertext links to other sites and social networks

The store can, from time to time, contain hypertext links that will redirect you to our partners' networks websites, advertisers, suppliers etc. If you click on one of these links to any of these sites, Remember that each site has its own privacy practices and that we are not responsible for these policies. See these policies before sending any personal data to these sites.

We are not responsible for the policies and practices of collection, Use and Disclosure (including data protection practices) other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, Social media store, operating system, wireless internet service provider or device manufacturer, including all personal data that discloses to other organizations through applications, related to such applications, or published on our pages on social media. We recommend that you find out about the privacy policy of each site visited or each service provider used.

Updates on this Privacy Policy

If we change our privacy policy, We will publish the new text in the store, with the updated review date. We can change this privacy policy at any time. If there is significant change under the terms of this Privacy Policy, We can inform you through the contact information we have in our database or by notification in our store.

We remember that we are committed not to treat your personal data incompatible with the objectives described above, except if otherwise required by law or court order.

Its use of the store after the changes means that it has accepted revised privacy policies. Case, After reading the revised version, You are not in accordance with your terms, Please end access to the store.

Responsible for the processing of personal data

If you want to exercise any of the rights provided for in this privacy policy and/or data protection laws, or resolve any questions related to the processing of your personal data, Please contact us via email financeiro@alpiscosmeticos.com.br.

We value your privacy

We and our partners store or access information from devices, such as cookies, and we process personal data, such as unique identifiers and standard information sent by devices, for the purposes described below. You may click to consent to our and our partners’ processing for such purposes. Alternatively, you can click to refuse consent, or access more detailed information and change your preferences before consenting. Your preferences will only apply to this website.

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be turned off in our systems. Normally, they are only configured in response to actions carried out by you and which correspond to a service request, such as setting your privacy preferences, log in or fill out forms. You can set your browser to block or alert you(a) about these cookies, but some parts of the website will not work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources, so that we can measure and improve the performance of our website. They help us know which pages are the most and least popular and see how visitors move around the website. All information collected by these cookies is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you visited our website.

Functionality cookies

These cookies allow the website to provide enhanced functionality and personalization. They may be established by us or by external providers whose services we have added to our pages. If you do not allow these cookies, some of these features, or even all, may not act correctly.

Advertising cookies

These cookies may be set through our website by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant adverts on other websites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, will have less targeted advertising.

Visit our pages Privacy policies e Terms and conditions.

Important: This website makes use of cookies which may contain tracking information about visitors.
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